Terms & Conditions

Acceptance of the Terms

By accessing or using our platform (the "Platform"), you ("User" or "you") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, please do not use our Platform.

Eligibility Requirements

To access the Platform, you must be at least 18 years old and capable of forming a binding agreement. You represent that you meet these eligibility requirements.

Minimum Age Requirements

You confirm that you are of legal age to gamble in your jurisdiction. We will not allow individuals under the age of 18 or prohibited by law from accessing our Platform.

Geographic Restrictions

We reserve the right to restrict access to certain areas of the Platform based on your location or country of residence. It is your responsibility to ensure that you comply with all applicable laws and regulations in your jurisdiction.

Account Registration Rules

To register for an account, you must provide accurate information about yourself, including name, email address, password, and other required details. You agree to maintain the confidentiality of your login credentials and notify us immediately if there is any unauthorized use or breach.

One-Account-Per-User Policy

You may only have one active account on our Platform at any given time. We reserve the right to close multiple accounts associated with a single individual without prior notice.

Identity Verification and KYC

We will verify your identity through our Know Your Customer (KYC) process before allowing you to deposit funds or withdraw winnings. You agree to provide all required documentation and information in a timely manner to facilitate this verification process.

Account Accuracy Obligations

You are responsible for ensuring that the details in your account are accurate, complete, and up-to-date at all times. We reserve the right to suspend or close accounts with inaccurate or incomplete information without prior notice.

Account Security Responsibilities

It is your responsibility to maintain the security of your account by using strong passwords, keeping software updated, and avoiding unauthorized access. You agree that you will not disclose your login credentials to anyone.

Login Credentials and Password Protection

You are responsible for maintaining the confidentiality of your login credentials. If you suspect unauthorized use or breach, notify us immediately to minimize potential damage.

Restricted Behaviour and Prohibited Activities

We prohibit certain behaviors on our Platform, including but not limited to:

• Manipulating or attempting to manipulate game outcomes
• Using third-party software designed to give an unfair advantage
• Sharing login credentials with anyone else
• Failing to comply with account rules

Any violation of these restrictions will result in the suspension or closure of your account without prior notice.

Bonus and Promotion Rules

We reserve the right to offer bonuses, promotions, and special offers ("Promotions") at any time. These Promotions are subject to specific terms and conditions that may vary from those outlined here.

• Wagering Requirements: Bonuses often come with wagering requirements (the amount you must bet before winnings can be withdrawn) which will be clearly stated in the Promotion details.
• Excluded Games: Certain games may not count towards fulfilling wagering requirements. We reserve the right to modify or update excluded games without prior notice.

Wagering and Gameplay Conditions

You agree that all wagers, bets, or any other form of gaming activity on our Platform will be made in accordance with applicable laws, regulations, and these Terms.

• Gameplay Integrity: We maintain a commitment to fair game outcomes, which are subject to regular auditing by independent third-party organizations.
• RNG Systems: Our Random Number Generators (RNGs) are tested regularly for fairness and randomness. Reports of non-random or unfair gameplay should be reported in writing via our contact page.

Bonus Abuse Prevention

We reserve the right to revoke bonuses, Promotions, or any winnings if we suspect bonus abuse. Bonus abuse includes but is not limited to:

• Manipulating game outcomes
• Taking advantage of technical errors or bugs
• Using multiple accounts for individual gameplay

Any account suspected of bonus abuse will be reviewed on a case-by-case basis and subject to review by our Risk Management Department.

Responsible Gambling Expectations

We encourage you to gamble responsibly. To this end, we have implemented the following measures:

• Deposit Limits: We allow users to set personal deposit limits
• Loss Limits: Users can also set loss limits to ensure that they don't exceed a certain amount of loss within a specified period.
• Self-Exclusion: For more serious concerns, users may opt for self-exclusion which will block login access and marketing communications.

We recommend considering these features as part of your overall gaming strategy. Additionally, if you're experiencing problems with gambling or are concerned about someone else's behavior please contact the GamCare Trustline for professional guidance.

Self-Exclusion and Account Restrictions

You have the right to request self-exclusion from our Platform. Upon submitting a self-exclusion request, your account access may be restricted in accordance with our responsible gaming procedures. We may provide confirmation of the request through your registered contact details. The self-exclusion will remain in effect for the applicable exclusion period and will be managed in accordance with our responsible gaming policies and applicable regulations.

Game Fairness and RNG Systems

We maintain our commitment to fairness in gameplay outcomes. Games are certified as fair by leading auditors, with reports published regularly on our website. We do not condone or allow collusive play which is a serious breach of our Terms that may result in penalties including closure of your account.

Technical Interruptions or Voided Gameplay

We reserve the right to cancel or void any gameplay where we believe technical difficulties have resulted in unfair advantages or discrepancies, regardless of whether this was within user control.

Suspension or Closure of Accounts

If you break our Terms & Conditions we may suspend or close your account at anytime and without prior warning. This includes but is not limited to actions that constitute bonus abuse, manipulation, or any form of betting irregularities that are outlined in the main text.

Intellectual Property and Platform Ownership

Our website, software, databases, trademarks, trade secrets, copyrights and other intellectual property rights ("IPR") belong exclusively to us. You do not have permission to copy or reproduce any part without written consent from our IPR owner(s).

Limitation of Liability

We shall not be responsible for unforeseen consequences arising out of use on this site beyond what has been legally outlined.

• Consequential Damages: We will also exclude all liability resulting in consequential loss, including indirect and incidental costs.
• Third-party Actions: Failure to comply with any laws or regulations may result in damages we cannot accept responsibility for under our terms.

Modification of Terms

We reserve the right to update these Terms at any time by posting revised versions. It is your obligation as User to regularly review them, ensuring that they're compliant before participating further on our platform.

Contact or Support Guidance

You can contact us regarding questions about this document and for more specific help with the below:

• Email
• Live Chat
• Phone

We will do our best to guide you throughout your use of this platform.